Privacy Policy

1. Introduction

Artefae (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information in the following ways:

• Account Information: Name, email address, company, and profile data you provide during signup.
• Usage Data: Information about how you interact with Artefae, including captures, extractions, and artifacts generated.
• Technical Data: IP address, browser type, device information, and timestamps.
• Communication Data: Any messages you send to our support team.
• Content Data: Captures, decisions, constraints, and other engagement data you upload to Artefae.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Comply with legal obligations
• Prevent fraud and ensure security

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating our website and services.
• Legal Requirements: When required by law or to protect our rights and the rights of our users.
• Business Transfers: In the event of merger, acquisition, or sale of assets.
• Workspace Members: Your basic profile information is shared with other members of your workspace.

5. Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You can request deletion of your data at any time by contacting our support team. Some data may be retained for legal or compliance purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Opt-out of marketing communications

To exercise these rights, contact us at privacy@artefae.io

8. Cookies

We use cookies to enhance your experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of our platform.

9. Third-Party Links

Artefae may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@artefae.io
Address: [Company Address]